Billing Questions? Call 803-289-5437 – Opt. 4
Patient Billing Policy
Payment, in full, is expected at the time of your visit. Exceptions include workers compensation, Medicare and preferred provider contracts (co-pay only). Check your insurance information to identify whether The Children’s Clinic P.A. is a preferred provider for your policy. For your convenience we accept VISA, MasterCard, cash or check.
For a complete list of all accepted medical plans, contact our billing/insurance office or view our list of Accepted Insurance Carriers.
Most insurance companies do not reimburse the total amount that is due which leaves you, the patient, as being responsible for any charges not covered under your insurance. Please call your physician’s Care Team. Please you have any general billing questions or concerns or if you would like to know the balance on your account.
Insurance Billing Process
As a courtesy, our office will bill your insurance for the services you receive. We cannot bill your insurance company unless you give us the correct insurance information. Please understand that your medical insurance is a contract between you and your insurance company. We are not a party to that contract, and your bill is ultimately your responsibility whether your insurance pays or not.
We can often help with providing information to help get your claim paid. It is our policy to bill the patient for any amount due after insurance payments and the patient guarantor has the financial responsibility to pay these amounts. Unpaid balances may be sent to an outside collection agency. The patient will be responsible for any collection expenses associated with the collection efforts.
If you do not have insurance, payment is due at the time of service. We do offer a discount to patients that are self-pay. Please see the Office Manager or Billing Manager for special arrangements.
Co-payments, Deductibles and Fees
All co-payments, insurance deductibles and fees for services not covered by your insurance policy are due at the time services are rendered. The co-pay cannot be waived, as it is a requirement placed on you by your insurance company.
We accept cash, personal checks, VISA and MasterCard. There will be a charge of $35 for any check returned by your bank for any reason. This will be in addition to any charges applied by your bank.