Prescription & Shot Records Request Policy
All prescription refills and shot records should be requested during regular office hours, when your medical record is available to the doctors. If you would like your prescription refill telephoned to your pharmacy, please leave that information when requesting the refill. We have included an option in our telephone service dedicated to prescription refills.
Please call for refills a few days before your prescription runs out rather than waiting until the last moment. Routine prescription refills and shot record requests will generally be addressed within 48 hours. However, prescriptions for antibiotics, narcotic pain and behavior medications will not routinely be given over the telephone without a recent examination by the physician, in order to ensure that your child receive medication appropriate for their condition. Any narcotic or behavior medications must be picked up and signed for in our office; these will not be called into the pharmacy.
Telephone prescriptions for pain medications, antibiotics or behavior will not be given after office hours or on weekends.